Is your credit card processing secure?
Yes. We use PayPal to handle all of our transaction processing, including credit cards, so we never actually see your credit card number. Paypal charges your credit card, deposits the funds into our PayPal account and notifies us that your order has been paid for.
Why do I have to enter my e-mail address twice when I place an order?
This is because we use PayPal for all of our payment processing.
First, your order and shipping information are processed on our eCrater website. Then, your payment is processed by PayPal. Finally, our eCrater website provides you with confirmation that your order has been successfully completed.
You will immediately receive both a detailed order receipt via e-mail from eCrater.com and a payment receipt via e-mail from PayPal.com.
Using PayPal for payment processing makes the ordering process a little quirky (like a HUGE button to pay by Paypal and little buttons to pay by credit card). However, the process remains remarkably efficient and vastly increases the security of our customers' financial information.
Can I have my purchase sent directly to a friend as a gift?
Yes. For the protection of the credit card holder, PayPal won't allow the shipping and billing address information to be different. However, in the "Notes" section at checkout, indicate your preference for delivery to a different address and include that full address. In the rare instance we can not accomodate your request, we will notify you by e-mail promptly, cancel the transaction and refund your payment.