WE WANT YOU TO BE SATISFIED! Denise started selling her jewelery designs because the positive response she received from friends, family and complete strangers was so emotionally rewarding. While she is happy to be making a little money, it is very important to her that you enjoy your purchase. Please let us know if you have any questions, concerns or problems and we will do our very best to address them to your satisfaction in a timely matter.
30 DAY MONEY BACK GUARANTEE. Again, we want you to enjoy your purchase. Should a piece you purchase not meet your expectations, we will be happy to provide you with a refund of the purchase price. First, e-mail us for a Return Authorization Number so that we can ensure proper credit to your account. Then, make sure the item is returned to us in original condition within 30 days from the date of purchase and we will process the refund upon our receipt of the returned item. Obviously we can't be responsible for items that are lost or damaged in transit, so please make certain the item is appropriately packaged and insured. We recommend using either delivery confirmation or delivery tracking.
SHIPPING. During our Grand Opening, all orders totalling $50 or more (exclusive of sales tax) will ship FREE. Orders totalling less than $50 are charged a flat rate shipping fee of $3.95. Currently we only ship to the mainland US. If you are outside of this area, you may e-mail us and we can quote you a shipping price.